privacy
January 15, 2026 2026-01-18 23:24privacy
Privacy Policy
International Group Consultations Academy
Effective Date: January 2026
International Group Consultations Academy (“IGCA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of users, trainees, and visitors of our website https://www.igcajo.com/
.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services.
1. Information We Collect
We may collect the following types of personal data:
Full Name
Phone Number
Email Address
National ID or Identification Document (uploaded for verification purposes)
Payment information (credit/debit card details processed securely via payment gateways)
Note: We do not store, save, or retain any credit or debit card details on our servers.
2. Methods of Data Collection
We collect personal data through:
Course registration forms
Contact forms
Online payment forms
Direct communication with users via the website
3. Use of Personal Data
The collected data is used for the following purposes:
Registering users for training courses (online and onsite)
Issuing professional certificates
Providing consultancy services
Processing payments securely
Communicating with users regarding services, schedules, and updates
Improving our services and user experience
Legal and regulatory compliance
4. Payment Processing
All online payments are processed through secure and certified payment gateways that comply with Visa and MasterCard security standards.
IGCA does not store card numbers, CVV codes, or expiration dates
Payment data is handled directly by authorized payment service providers
5. Sharing of Information
We may share personal data only with trusted third parties when necessary, including:
Payment service providers (Visa, MasterCard, and payment gateways)
Technical service providers (website hosting, system maintenance)
Regulatory or legal authorities when required by law
We do not sell, rent, or trade personal data to third parties.
6. Data Protection & Security
We apply appropriate technical and organizational measures to protect personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
Access to personal data is restricted to authorized personnel only.
7. Data Retention
Personal data is retained only for the period necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations in the Hashemite Kingdom of Jordan.
8. User Rights
Users have the right to:
Request access to their personal data
Request correction or update of inaccurate information
Request deletion of data where legally permissible
Requests can be sent to:
📧 info@igcajo.com
9. Age Restriction
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal data from individuals under 18.
10. Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve services.
Users can control cookie preferences through their browser settings.
11. Legal Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.
Online payment processing is also subject to the policies and regulations of Visa, MasterCard, and authorized payment service providers.
12. Contact Information
For any questions related to this Privacy Policy or your personal data, please contact us at:
📧 info@igcajo.com
🌐 https://www.igcajo.com/
13. Policy Updates
IGCA reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with an updated effective date.
Terms and Conditions
Last Updated: 2026
Welcome to International Group Consultations Academy (“IGC Academy”, “we”, “our”, “us”).
By accessing or using our website https://www.igcajo.com/ and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Services
IGC Academy provides:
Online and on-site professional training courses
Professional and vocational certifications
Consulting services
Educational books and training materials
All services are offered in accordance with applicable laws in the Hashemite Kingdom of Jordan.
2. Eligibility
Our services are available to individuals aged 18 years and above. By using our services, you confirm that you meet this requirement.
3. Registration and Enrollment
Course registration becomes final upon successful payment.
IGC Academy reserves the right to cancel or reschedule any course in case of insufficient enrollment or operational reasons.
In case of cancellation by the Academy, registered participants will be handled according to the Refund & Cancellation Policy.
4. Payments
All electronic payments are processed exclusively through the website.
Accepted payment methods are Visa and Mastercard only.
Prices may be displayed in Jordanian Dinar (JOD) and/or US Dollar (USD).
All listed prices include applicable sales tax, unless stated otherwise.
IGC Academy does not store or retain card payment details. Payments are securely processed through certified payment gateways in compliance with Visa and Mastercard standards.
5. Refunds and Cancellations
Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms an integral part of these Terms and Conditions.
There is no difference in refund rules between online and on-site courses.
Books and digital materials are non-refundable under any circumstances.
6. Attendance and Certificates
Participants must attend at least 80% of the course sessions to be eligible for a certificate.
Online sessions may be recorded for educational and quality assurance purposes.
Certificates are issued only after meeting attendance and course requirements.
7. Intellectual Property
All training materials, including but not limited to:
Videos
Presentations
Documents
Books
Digital content
are the exclusive intellectual property of IGC Academy.
Reproduction, distribution, sharing, or resale of any materials without written consent is strictly prohibited.
8. User Conduct
Participants agree to:
Use the platform and services responsibly
Refrain from any misuse, disruption, or violation of academy policies
IGC Academy reserves the right to terminate or suspend enrollment without refund in case of misconduct, misuse of content, or violation of these Terms.
9. Limitation of Liability
IGC Academy shall not be liable for:
Any indirect, incidental, or consequential damages
Losses resulting from misuse of services or failure to comply with course requirements
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Amman, Jordan.
11. Modifications
IGC Academy reserves the right to update or modify these Terms and Conditions at any time. Updates will be published on the website and become effective immediately upon posting.
12. Contact Information
For inquiries related to these Terms, privacy, payments, or support, please contact us at:
📧 info@igcajo.com
Refund & Cancellation Policy
1. General Policy
At International Group Consultations Academy (IGCA), we are committed to providing high-quality training services. By completing any payment through our website, the customer acknowledges and agrees to this Refund & Cancellation Policy.
2. Course Registration & Payment
All payments are processed electronically through the official website using Visa and Mastercard only.
Course registration is considered final and confirmed once payment is successfully completed.
All prices are displayed in Jordanian Dinar (JOD) and/or US Dollar (USD) and include applicable sales tax, unless stated otherwise.
3. Refund Policy for Training Courses
No refunds will be issued after successful registration and payment for any online or in-person training course, regardless of attendance or participation.
Failure to attend, partial attendance, or withdrawal from a course does not entitle the participant to a refund.
This policy applies equally to online and in-person courses, with no differentiation between delivery methods.
4. Course Cancellation or Postponement by the Academy
The Academy reserves the right to cancel or postpone any course due to insufficient enrollment or circumstances beyond its control.
In such cases, participants will be offered one of the following options:
Transfer their payment to a rescheduled date, or
Transfer their payment to another course of equal value.
Cash refunds will be issued only if rescheduling or course replacement is not possible, and solely at the Academy’s discretion.
5. Books & Digital Materials
Books, digital materials, recorded lectures, and downloadable content are non-refundable and non-exchangeable once accessed, delivered, or downloaded.
6. Online Course Access
Online course sessions may be recorded and made available to registered participants.
Access to recordings and materials is granted for educational use only and does not affect the refund eligibility.
7. Unauthorized Use & Policy Violation
The Academy reserves the right to cancel a participant’s enrollment without refund in cases of:
Misuse of the training platform
Sharing login credentials or course materials
Violation of Academy rules, policies, or professional conduct standards
8. Payment Disputes & Chargebacks
Any refund requests or disputes must be submitted directly to the Academy before initiating a chargeback with the card issuer.
Unauthorized chargebacks may result in account suspension and denial of future services.
9. Governing Law
This Refund Policy is governed by and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan, and any disputes shall fall under the jurisdiction of the courts of Amman.
10. Contact Information
For any questions related to refunds, cancellations, or payments, please contact us at:
📧 info@igcajo.com
